Last Updated: April 2025
These SMS Terms & Conditions govern how Milder Touch Mental Health and Wellness LLC communicates with you via SMS (text messaging). By opting in to receive SMS messages from us, you agree to these terms.
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Overview
Milder Touch Mental Health and Wellness LLC uses SMS communications to improve patient care and ensure timely updates related to your treatment and services.
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Types of SMS Communications
By opting in, you may receive text messages related to:
- Appointment reminders and confirmations.
- Follow-up communications related to care.
- Billing inquiries and administrative messages.
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Message Frequency
Message frequency may vary depending on your interaction with our services, appointments, and care plans.
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Cost and Carriers
- Milder Touch Mental Health and Wellness LLC does not charge for SMS messages, but standard message and data rates may apply based on your mobile carrier plan.
- Milder Touch Mental Health and Wellness LLC is not responsible for any charges incurred from SMS communication.
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Opt-In Method
You can opt-in to SMS messaging:
- By verbally consenting to receive text messages during intake or scheduling
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How to Opt-Out or Get Help
To stop receiving SMS messages from Milder Touch Mental Health and Wellness LLC, reply STOP to any message. You may also contact us directly at 1-804-816-5376.
To get help or support, reply HELP to any message or call our office.
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Privacy and Data Use
We respect your privacy and are committed to protecting your personal information. Please review our full Privacy Policy for detailed information.
Important: SMS consent is not shared with third parties or affiliates for marketing purposes. Your consent and mobile data are private and used only for care-related communication as outlined above.
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Updates to These Terms
We may update these terms at any time. Continued use of SMS communication following such changes constitutes your acceptance of the new terms.
Note: Marketing-related messages are not sent.